Talk to your customers,
right on ZenFinder.
The ZenFinder Business API and Business Manager let you message customers, send order updates and run broadcast campaigns — from one shared inbox, or built straight into your own systems.
Everything from one Business Manager
Register your number, message customers and grow your reach — all from a single dashboard built for your team.
Shared Inbox
Reply to every customer conversation from one inbox — see who messaged, when their reply window closes, and jump straight into the thread.
Verified sender numbers
Register your business phone number, add a profile photo and display name, and get it reviewed so customers know it's really you.
Message templates
Get pre-approved templates for receipts, reminders and updates, so you can reach customers even outside an active conversation.
Broadcast campaigns
Send a template to every opted-in customer in a category at once, with a live preview of reach and cost before you send.
Simple, per-message billing
Top up your wallet and pay only for the messages you send. No subscriptions, no minimums.
API keys
Generate keys to send messages straight from your own systems — order confirmations, OTPs, appointment reminders — without touching a dashboard.
Webhooks
Get real-time delivery, read-receipt and inbound-message events pushed straight to your backend.
Business verification
Submit your business documents to earn the verified badge customers see next to your name.
How messaging works
ZenFinder keeps messaging opt-in, just like WhatsApp Business — customers control when they hear from you.
Customer messages you
A 24-hour window opens the moment a customer sends you a message.
Reply free-form
Answer questions, share updates, send photos or documents — all free while the window is open.
Window closed? Send a template
Once 24 hours pass without a reply, use an approved template to re-open the conversation.
Or start free from an ad
Customers who reach you from a ZenFinder ad or your chat link get a 72-hour window where every message is free.
No cold outreach. A conversation only starts when a customer messages you or reaches you through your own ad or chat link — never the other way around.
Your sending limit grows with you
Every business starts at 250 unique customers per day. Verified, well-reviewed senders unlock higher tiers automatically.
Stay responsive
Quick, helpful replies keep your quality rating green
Get verified
Verified businesses start at a higher sending limit
Respect opt-outs
Customers can text STOP anytime — honouring it protects your rating
Send consistently
Steady, quality sending grows your limit automatically
Point and click, or build it in
Both run on the same senders, templates, wallet and quality system — start with one, add the other whenever you're ready.
Business Manager
No code required
- Reply to customers from a shared inbox
- Build and submit templates visually
- Launch broadcast campaigns in a few clicks
- Best for day-to-day support and small teams
Business API
For developers
- Send messages programmatically from your backend
- Trigger order confirmations, OTPs and reminders automatically
- Subscribe to real-time delivery and read webhooks
- Best for e-commerce, booking and larger platforms
Generate your API keys from the API Keys tab in Business Manager once your sender is registered.
Common questions
Ready to message your customers?
Register your number, get verified, and send your first message in minutes — all from your Business Manager.
Open Business Manager