Get called first,
every time.
When a customer searches for what you offer, ZenFinder ranks every nearby provider and notifies them in order — highest rank first. Set a bid to move to the top. Pay only when you connect with someone new.
How a customer call works
From the moment a customer searches to the moment they connect — here's what happens behind the scenes.
Customer searches
A customer calls ZenFinder looking for a service in their area.
ZenFinder scores & ranks
We find all relevant providers nearby and rank them by score and bid.
Ranked queue built
All matched providers are lined up from highest to lowest rank.
Providers notified in order
#1 gets a 5-second head start. Then each provider is notified 1 second apart.
First to answer wins the customer. Whoever picks up first gets connected — and their bid is charged. Everyone else pays nothing for that call.
Your ZenFinder score
Your rank isn't just about money. ZenFinder combines your reputation score with your bid to decide who gets called first.
Score
Bid
Rank
A well-reviewed provider with a moderate bid can outrank a higher bidder with a poor track record.
Answer rate
Pick up more calls — every one counts
Customer ratings
Great service earns great reviews
Payment history
Pay your fees on time, every time
Verified account
Complete your profile verification
Your score updates automatically from your activity on ZenFinder. See your current score and tips to improve it in your Ads Manager.
How bidding works
Your bid is the amount you're willing to pay when you connect with a new customer. The higher your bid relative to competitors, the higher you rank among providers with a similar score.
Without a bid
Always free
- Appear in search results
- Receive calls
- Called after all bidding providers
- Competitors answer first if they bid
With a bid
Pay per new customer
- Appear in search results
- Receive calls
- Called before non-bidding providers
- Outbid competitors to rank higher
- Set your price — pause anytime
Top up your wallet to start bidding. You control exactly what you're willing to pay per new customer. Adjust your bid or pause it at any time — no contracts, no notice period.
The head start
All matched providers are notified — but not at the same time. The highest-ranked provider gets a 5-second head start. After that, each provider is notified 1 second apart.
- 0sProvider #1 notifiedHEAD START
5-second head start
- 5sProvider #2 notified
1-second gaps from here
- 6sProvider #3 notified
- 7sProvider #4 notified
- 8sProvider #5 notified
5 seconds is a big deal
That 5-second window means the top-ranked provider hears about the customer before anyone else even gets a notification. If you're ready and your phone is in hand, that lead is almost always enough to answer first.
After the head start, remaining providers are notified 1 second apart — so every rank position matters.
That 5-second window means the top-ranked provider hears about the customer before anyone else even gets a notification. Every rank position matters.
When you're charged
Simple rule: you only pay when a new customer actually connects with you. Here's every scenario.
You answer and it's a new customer
Charged your bid amountYou don't answer or you decline
No chargeA customer you've spoken to before calls again
Always freeYou have a bid but your wallet runs out
Bid paused automatically — top up to resume| Scenario | What happens |
|---|---|
| You answer and it's a new customer | Charged your bid amount |
| You don't answer or you decline | No charge |
| A customer you've spoken to before calls again | Always free |
| You have a bid but your wallet runs out | Bid paused automatically — top up to resume |
Your wallet, your money. Top up from the web — card, bank transfer, or USSD. We never take a commission on jobs. You pay a flat fee for the introduction and keep everything else.
Common questions
Ready to show up first?
Set up your bids in a few minutes from your Ads Manager. No contracts. No monthly fees. Just pay for the new customers you actually connect with.
Open Ads Manager